Leveraging Data to Improve The Customer Experience in Call Centers

Thursday, June 15th, 2023  |  11:30AM – 12:30PM CST

This webinar is all about exploring tangible steps your business can take to improve your call center operations by leveraging data.

Join Tableau Visionary and phData CAO, Luke Stanke, accompanied by call center analytics expert James Zirbes on Thursday, June 15th, 2023 as they discuss how your business can:

  • Bring together disparate data sources to improve the customer experience and retain customers
  • Better leverage historical data to understand trends and solve customer problems before they happen
  • Create a balanced staffing model using the power of data

Lastly, we’ll explore some of the best data platforms, services, and tools on the market today to help organizations succeed with data. We’ll illustrate with examples from diverse industries such as Healthcare and Retail.

Save your seat today!

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