Big Data Platform Managed Services

Subscription based Big Data platform management, expertise, troubleshooting, and enhancements

phData’s Big Data Platform Managed Service provides an extended suite of services and IP to lower costs and provide a fully managed platform on-premise or in the Cloud. We deliver 24×7 management, advice, customization support, enhancements, and system administration, all for a simple, fixed annual fee.

Platform management subscription includes:

Fully Managed Platform

  • Delight users by quickly resolving priority issues and enhancement requests.
  • Cost-effective and high quality resolutions; leverage best practice assets from hundreds of Big Data platforms under management.
  • Seamless procedures upgrades, patching, infrastructure maintenance integrated with customer change management best practices and processes.
  • Proactive alerting and monitoring combined with 24×7 support for problem management and incident response.

Center of Excellence

  • Accelerate platform users and engineers through Application Development Coaching.
  • Create low-risk solutions with architecture coaching and expert counsel from Apache Committers, Authors, and Contributors.
  • Performance Evaluation to ensure applications are delighting users.

Differentiated Automation to Guide Your Data Journey

Create and maintain the platform using phData infrastructure and Cloud automation, resulting in fewer errors & lower costs.

 

Heimdali

Governed, secure, self-service:

  • Business teams can self-provision single and collaborative workspaces; this is all automated with a few of clicks using phData’s portal.
  • Automation removes bottlenecks to start analytics projects, while also ensuring information architecture and governance requirements are followed.