Subscription based Big Data platform management, expertise, troubleshooting, and enhancements
phData’s Big Data Platform Managed Service provides an extended suite of services and IP to lower costs and provide a fully managed platform on-premise or in the Cloud. We deliver 24×7 management, advice, customization support, enhancements, and system administration, all for a simple, fixed annual fee.
Platform management subscription includes:
Fully Managed Platform
- Delight users by quickly resolving priority issues and enhancement requests.
- Cost-effective and high quality resolutions; leverage best practice assets from hundreds of Big Data platforms under management.
- Seamless procedures upgrades, patching, infrastructure maintenance integrated with customer change management best practices and processes.
- Proactive alerting and monitoring combined with 24×7 support for problem management and incident response.
Center of Excellence
- Accelerate platform users and engineers through Application Development Coaching.
- Create low-risk solutions with architecture coaching and expert counsel from Apache Committers, Authors, and Contributors.
- Performance Evaluation to ensure applications are delighting users.
Differentiated Automation to Guide Your Data Journey
Create and maintain the platform using phData infrastructure and Cloud automation, resulting in fewer errors & lower costs.
Governed, secure, self-service:
- Business teams can self-provision single and collaborative workspaces; this is all automated with a few of clicks using phData’s portal.
- Automation removes bottlenecks to start analytics projects, while also ensuring information architecture and governance requirements are followed.