Data Platform Administration

Raise your expectations for
stability, speed, and security.

phData Platform Administration
Platform Administration

Expert installation, tuning, configuration, upgrades, and full access to our best practices coaching.

Basic Support

  • 8x5 Incident Support
  • Standard Task SLAs
  • Pre-built Software and Automation
  • Off-hours maintenance -
    1 per quarter
  • 3rd party tool integrations
  • Application Architecture and Performance Tuning
*To see a full list of what’s included, request information.
phData Data Platform Managed Services
Data Platform Managed Services

24×7 monitoring, management, enhancements, and system administration; all for a simple, fixed annual fee.

Advanced support

  • 24x7 Incident Support
  • Standard Task SLAs
  • Pre-built Software and Automation
  • Off-hours maintenance -
    Unlimited
  • 3rd party tool integrations
  • Application Architecture and Performance Tuning
*To see a full list of what’s included, request information.
phData Platform Center of Excellence
Platform Center of Excellence

Centralized guidance and expert counsel to make user and application teams more productive enterprises.

Elite support

  • 24x7 Incident Support
  • Standard Task SLAs
  • Pre-built Software and Automation
  • Off-hours maintenance -
    Unlimited
  • 3rd party tool integrations
  • Application Architecture and Performance Tuning
*To see a full list of what’s included, request information.

Data Platform Managed Services

phData is the largest pure-play provider of administration services for Hadoop, Cloudera, Hortonworks, Kubernetes, and Kafka. We deliver 24×7 monitoring, management, enhancements, and system administration, all for a simple, fixed annual fee.

24x7 Platform Confidence

phData provides proactive alerting and monitoring combined with highly-trained 24×7 support for problem management and incident response.

Automation and software

phData proprietary and open source software allows us to predict user and platform issues, seamlessly rollout capabilities, and quickly onboard new users.

Strong SLAs

phData supports some of the world’s most critical platforms and workloads, for both private industry and governments.

Predictable costs

phData’s fixed price model provides you with predictable costs and incentivizes us to deliver on stability and efficiency.

Platform Center-of-Excellence

Our customer’s goal is not just a stable platform, but a stable and sustainable data product for customers. This requires close collaboration between the business developing the applications and the platform team. phData Center-of-Excellence services provide centralized guidance and expert counsel to make user and application teams more productive. We do this through architecture guidance, application performance tuning, short POCs, and integration assistance.
phData Center of Excellence

Why phData Platform Center-of-Excellence?

A “paved road” is about how to make good architectural choices in chaotic, fast-moving technology environments. There are a lot of technology choices available and our COE approach guides teams to proven methodologies that we know work! We call this a “paved road” approach.
New developers can spend weeks trying to optimize or fix performance through trial-and-error. Understanding these performance bottlenecks often requires deep expertise on the internals of the software frameworks in question. phData COE provides access to performance experts to ensure applications are delighting users.
Driving platform adoption requires secure integration with various new and existing enterprise tools. Users – analysts, engineers, and data scientists – can spend weeks or months trying to integrate their tools on their own. phData’s COE makes this problem go away, so users can focus on driving results.
phData COE provides access to our cookbooks, documentation, and best practices for application standards and success.
phData graphic image

Platform Administration

phData part-time data platform administration provides the specialization required to drive stability and support new use-cases. We provide expert installation, tuning, configuration, upgrades, and full access to our best practices coaching. This guarantees platform success, but with non-production SLAs.

Cost Effective

phData Platform Administration provides better coverage and expertise than traditional staff-aug or consulting firms. Our customers typically save 20-35% on their platform support costs while also improving quality and stability.

Software and Automation

phData automation provides proactive alerts to know when data frameworks are being used properly and to flag scenarios likely to cause performance issues.

Expertise

Access to phData’s highly-focused expertise, best practices, and processes from Apache committers and contributors, and O’Reilly authors.

Engineering and development

Production-SLAs are not needed during non-critical engineering project phases. phData Platform Administration is the perfect support option that balances cost, platform availability, and access to expertise.

Why do I need
Data Platform Support?

Industry-leading platforms

Management, monitoring, expertise, troubleshooting, and enhancements from the world’s foremost experts on modern data platforms including Cloudera, Hortonworks, Kubernetes, and Kafka.

Security & Enterprise Focus

phData works with the world’s largest companies, so we understand enterprise security, process, and change management. Our procedures for security, upgrades, patching, and maintenance are fully integrated with enterprise best practices and standards.

Stability

Most consulting companies staff administrators that are “learning on the job. This ends in a mountain of unsolved issues, botched implementations, and frustrated users. phData provides highly-focused Big Data expertise, best practices, processes, and software from industry experts.

Faster results

Traditional consulting companies are incentivized to bill hours. They don’t invest in the software and best practices to drive efficient, fast results. phData’s fixed price model provides you with predictable costs and incentivizes us to deliver in speed, efficiency, and reliability.

Ready to learn more phData Data Platform Support Services? Let's chat.